Cheyenne, WY (KGWN) When it comes to the actual medical care Ronald Massengill receives, he says the Cheyenne VAMC "is great."
But it's the red tape, the lengthy wait times to see a doctor, and lack of transparency that he said makes him wary of the medical center.
On Tuesday, the VA announced they were recommending disciplinary action for six employees at the Cheyenne VAMC and the Fort Collins, Colo., clinic.
Then on Wednesday the House passed an overhaul bill that would give the VA $17 billion to fix problems in the system.
But Massengill said it isn't enough. He's been given the run around on getting a lift for his car for his power wheelchair, he can't see his primary doctor until September. The doctor he hasn't even met yet has started prescribing him medication he's not sure why he's even on. "I have heart problems, I have kidney problems, I'm a diabetic. Not to see a physician for six months, I don't want to be too dramatic, but I could have a heart attack and die," said Massengill.
He said he'd like to see more patient advocates that don't work directly for the VA but can help vets navigate the sometimes complicated process. That's not all. "They need to be honest," said Massengill. He's hoping for more transparency so VA's across the country can earn their veteran's trust back.