Cheyenne, WY (KGWN) - Cheyenne Light, Fuel & Power received a report today of yet another scam involving unknown parties calling customers, impersonating Cheyenne Light personnel and demanding money.
According to the reports, the fraudulent caller tells CLFP customers their electricity will be disconnected if they don’t pay immediately by purchasing a pre-paid debit card.
The Cheyenne Police Department is aware of this scam. If you suspect fraud, immediately contact local law enforcement. If you have concerns or questions about Cheyenne Light employees, call Cheyenne Light at
866-264-8003. We can confirm the legitimacy of the claim and can also confirm bill payments, service work, or a service call to any address.
That holds true for any utility. The number to call can be found on your monthly bill or the utility’s website. It’s important to know that scammers can cause caller ID displays to mimic legitimate companies, making it appear as if the call is legitimate.
These scams often start with different stories and can involve any utility provider or other type of business. Regardless, the way to avoid falling victim is usually the same:
· Do not provide your Social Security number, credit card numbers, or bank account information to anyone who requests that information during an unsolicited phone call or an unannounced visit.
· If someone calls claiming they represent your local utility provider and they demand immediate payment or personal information, hang up and call the customer service number on your utility bill. Do not give in to a high-pressure call seeking personal information.
· Never allow anyone into your home for an unannounced visit to check your electrical wiring, cable or phone lines, natural gas pipes, or your appliances unless you have scheduled an appointment or are aware of a confirmed problem. Anytime a utility employee arrives at your door, require the employee to produce proper identification, and do not hesitate to confirm the visit with the utility company via a phone call before permitting any access to your property.
· Cheyenne Light employees carry company-issued photo identification at all times and would be happy to have you contact our customer service number listed to verify their identity.