Black Hills Energy prepared to respond to outages during storm

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CHEYENNE, Wyo. (KGWN) -- Black Hills Energy is prepared to respond to outages during the storm. Diesel trucks remain running during the day so that crews can easily respond to any power outages because of the weather. In Wyoming, Black Hills Energy supplies gas to 172,000 customers and 42,000 customers in Cheyenne with electricity.

If you would like to remain updated on any outages, you can visit Black Hills Energy will be keeping this page updated.

Below is a press release from Black Hills Energy |


Cheyenne, Wy. – March 13, 2019 — Weather advisories indicate a snowstorm is predicted for this weekend, Black Hills Energy wants to remind you about some important safety information. Snow and ice buildup on your natural gas meter can create a safety hazard and even cut off the flow of natural gas to your heating and appliances. To avoid trouble, gently remove snow and ice from on and around the meter with your hands or a broom.

Gas meters and regulators are durable and designed with the weather in mind, but a coating of ice or snow could cause a loss of service and become a critical safety issue. If at all possible, remove the snow before it has a chance to freeze.

• Gently clear snow away by hand or with a broom. You’ll put yourself and everyone nearby at serious risk if you strike and damage any part of the meter with a shovel, ice pick or other tool. And you could be liable for expensive damage.
• Keep snow blowers and shovels away from gas meters and other above-ground equipment.
• Carefully clear snow away from the outdoor vent on high-efficiency furnaces. The furnace won’t run safely and efficiently if the vent is blocked.
• Safely remove icicles hanging from overhead eaves that could fall and damage gas meters below.
• Point out the meter and any other above-ground utility structures to anyone you hire for snow removal.

“If you aren’t comfortable removing ice buildup yourself, please call us and we’ll be happy to come out and do it for you at no charge,” said Shirley Welte, vice president of Black Hills Energy’s Wyoming electric and natural gas utilities.

If you think you smell gas
To help you detect a leak, natural gas is injected with an odorant that many compare to the stench of rotten eggs. If you suspect an indoor gas leak:
• Get everyone out and away from the building immediately. Call 911 or Black Hills Energy’s 24-hour emergency number (800-694-8989).
• As you exit, don’t touch any switches or electronics, and leave windows and doors as-is. That will help avoid creating a spark of static electricity capable of igniting any gas in the air.
• Account for everyone, and then don’t under any circumstances go back inside. Emergency responders and Black Hills Energy technicians will let you know when it’s safe to return.

Visit for information, about weather related outages.
The company’s non-emergency number for questions about your bill and other services is 888-890-5554.

Black Hills Energy
Black Hills Energy is a natural gas and electric utility serving 1.27 million customers in eight states: Arkansas, Colorado, Iowa, Kansas, Montana, Nebraska, South Dakota and Wyoming. Black Hills Energy is part of Black Hills Corp. (NYSE: BKH), a growth-oriented, vertically integrated energy company based in Rapid City, South Dakota, with a tradition of improving life with energy and a vision to be the energy partner of choice. More information is available at and